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A toneQuote video ecard comprises a short video which you send to your friend with a short personalised message. This message can be anything you like, the choice is yours. 

Make a choice from our collection of video ecards and make your choice. Beneath the ecard you have chosen is an online from where you fill in your name and email, your friend’s name and email, and then write your message. 

You can send the ecard straight away or chose a suitable date in the future. Accept the terms and conditions, click on send, and you are taken to the checkout process.

We accept major credit cards, debit cards and PayPal.  Our payment precessor is PayPal, but you don’t need a PayPal account if you choose to pay by card. All transactions are securely processed.

Your friend will get an email with a secure link to a unique page on the toneQuote website where they can see the video and read your message.

You should receive a confirmation email from PayPal within a few minutes of completing your purchase. If you don’t see the confirmation email, please check your spam or junk folder. If it’s still missing, contact us at [Contact Email] and we’ll assist you.

Please note that toneQuote is a small business and responses may not be immediate. We aim to get back to you within [fill in details here]

If something goes wrong, such as the ecard not being delivered,  please contact us at [ Contact Email] We’ll work to resolve the issue as quickly as possible.

Yes, we offer refunds under certain conditions. If you are unsatisfied with your purchase or encounter issues, please contact us within [X] days of your purchase. Be sure to review our refund policy for full details.

You can reach us via email at [Contact Email] . Please note that toneQuote is a small business and responses may not be immediate. We aim to get back to you within [fill in details here]

Make sure your device supports the video format. If you’re still having trouble, contact us at [Contact Email] for further assistance.